Care support for families
You’ve been holding all of this. Let us take some of the weight.
Arjen takes the coordination off your hands. Not the love, not the decisions, not your place in your parent’s life.
We are paid by you and only by you. We take no referral fees from any community, agency, or provider we recommend.
About
We built the thing we wished our families had.
Both of us went through it. A parent who needed more help than we could give. A stack of brochures that all said the same three words. Tours that went nowhere. A hospital discharge planner giving us forty-eight hours to decide something we’d never thought about before.
What we needed wasn’t a directory. It was one person who already knew the answers, had no stake in which door we walked through, and would pick up the phone.
Independent by design
Most placement services are paid a commission by the community you move into — often a full month’s rent. That quietly shapes which doors they show you. We charge a flat fee and take nothing from anyone else.
One person, start to finish
You get a named point of contact, not a queue. The same person who hears your situation on day one is the one calling communities, checking licenses, and sitting with you on tour day.
You still decide
We do the research, the calls, the paperwork, and the comparing. The decision about your parent’s life stays exactly where it belongs.
Our independence pledge
We accept no referral fees, kickbacks, marketing payments, or preferred-provider arrangements — ever. If we recommend a place, it’s because it fits. You can ask us for this in writing and we’ll send it.
What actually changes
The relief is specific, and it starts in the first two weeks
Not a feeling we’re promising you. A list of things that stop being yours to carry.
Right now
- You are the switchboard between five providers, a hospital, and your siblings.
- You visit with a checklist running behind your eyes.
- You’re taking calls about care in the parking lot outside work.
- You don’t know which questions you forgot to ask until it’s too late to ask them.
Once we’re holding it
- They call us. You hear the one version that matters.
- You visit. That’s the whole task.
- Your workday stays your workday.
- The questions get asked before the tour, and the answers come to you in writing.
We listen, properly
A ninety-minute conversation about the person, not the paperwork. Health, money, geography, family dynamics, and what everyone is actually afraid of.
We do the legwork
We screen the real options, verify licenses and staffing, ask the questions communities don’t volunteer, and rule out the ones that would discharge your parent in six months.
You get a plan you can act on
A written comparison of the short list, real costs including what isn’t in the brochure, and a recommended order of operations. Then we stay on for the move if you want us there.
Schedule a call
Start with a conversation. There’s no cost and no pitch.
Twenty minutes. You tell us where things stand, we tell you honestly whether we’re the right help — including when the answer is no.
Book your intro call
Pick a time that works. If nothing fits, email us and we’ll find one.
- Twenty minutes, by phone or video
- No cost, and no obligation to go further
- Bring a sibling or partner if it helps
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FAQ
The questions families ask us first
What does Arjen actually do?
We take the coordination work of finding and arranging care off your plate. That means understanding the situation in detail, researching and vetting the real options, making the calls, verifying what communities tell you, comparing true costs, and handing you a written plan you can act on.
We are not a facility, an agency, or a directory. We work for the family.
Are you paid by the places you recommend?
No. This is the most important thing on this page. Most “free” placement services earn a commission from the community you move into — commonly 70–100% of the first month’s rent. That means their list is limited to places that pay them.
We charge you a flat fee and accept nothing from anyone else. Our short list is the whole market, not the paying part of it.
How much does it cost?
We charge a flat fee, quoted after the intro call once we understand what you actually need. Some families want a one-time review of their options; others want us alongside them through touring, negotiation, and the move itself. Those are different amounts of work, so they’re different numbers.
You’ll have the figure in writing before you commit to anything, and there are no commissions on top of it — not from you, and not from anyone else.
We might need to move someone this week. Can you help that fast?
Often, yes. Hospital discharges and sudden declines are a large share of what we handle. Call us and say it’s urgent — we’ll tell you within a day whether we can move at your timeline.
One thing worth knowing: decisions made from a hospital bed are frequently the wrong ones, because a temporary confusion can look like permanent decline. Slowing down by even a few days sometimes changes the whole answer.
What if we’re not ready to move anyone yet?
That’s a good time to talk to us, not a bad one. The families with the most options are the ones who called a year early. We’re happy to tell you what to get in place now and then leave you alone until you need us.
Which areas do you work in?
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Name your service area here. If you’re starting in one metro, say so plainly — specific beats vague, and families trust “we work in the Puget Sound region” more than “nationwide.”
Do you give medical or legal advice?
No. We’re care coordinators, not clinicians, attorneys, or financial advisers. We’ll tell you when a question needs one of those, and we can point you to people who do that work well.
Keep in touch
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